5 comments about "JA Marketplace Questions and answer of seller product"

Average rating: 4/5 based on 5 comments of customers.


Very good

JA Marketplace Questions and answer of seller product

Allows customers to ask questions on the products of the market sellers. Sellers can answer all the questions that customers ask.

Technical support and updates

Quantity Unit discount You Save
2 5% €5.00
3 7% €10.50
4 9% €18.00
5 11% €27.49

Downloaded more than 50 times

PrestaShop v1.6.0.4 - v1.7.7.5

1.3.0 (24/04/2020)

(*) Available languages

Module creator partner Superhero seller

Module Creator Partner: SuperHero


Customers can ask questions to the seller of the product. Sellers respond to these questions. The questions and answers are public to other buyers.

In the configuration of the module you can:

  • Decides whether to moderate client questions or not.
  • Indicates the email that receives notifications of new questions.

By indicating moderate customer questions, each time a customer asks a question, the marketplace administrator receives a notification email indicating that a question must be reviewed and accepted so that the seller receives notification.

In case you do not want to moderate the questions of the customers, a notification message will arrive directly to the seller.

When a seller gives an answer to a question, the client who asked the question receives an email indicating that he has received a response to his question with a link to the product in question.

The manager of the marketplace has a new link in the menu JA Marketplace - Questions about the product where you can view a list of all the questions, approve them or activate them to notify the seller or eliminate them. You can also enter to see the seller's answers and have the option to eliminate the answers that you do not consider appropriate and add new responses.

PrestaShop Compatibility
PrestaShop 1.7
New product
For beginner users
(*) Very easy installation and configuration

First of all, click ?Add new module? at modules tab on back office. You will find it in the top right. After that, select packaged file you have downloaded and click ?Upload file?. Now your module appears on modules list. Click on ?Install?, and ?Configure? next.
You can also unload .zip file and upload it into your modules directory. In this way you will install and configure module from modules admin.

5 comments about "JA Marketplace Questions and answer of seller product"

  • Hace lo que promete pero no es funcional su lógica
    By on 05/02/2020

    Este módulo su hace lo que promete, pero sería mejor si no dependiera de un inicio de sesión para preguntar. La mayoría de los clientes que desean preguntar lo hacen porque aún no han comprado el producto. Es ilógico que deba tener una cuenta para hacer la pregunta pública. Si bien es cierto, existe el mensaje directo al vendedor, pero a veces se desea consultar algo en la misma vista del producto para recibir una respuesta. El módulo nativo de Prestashop "Comentarios" no es compatible. Y lo usaba porque permitía las consultas sin el inicio de sesión obligatorio, lo que este módulo no hace.

    Response by JA MODULES on 05/18/2020


    Gracias por su crítica y lamentamos que este módulo no sea de su agrado. Siempre podemos satisfacer su necesidad mediante personalización para su tienda.



  • El complemento perfecto
    By on 08/24/2018

    Gracias, todo correcto !

  • Felicitaciones José!
    By on 06/21/2018

    Estoy muy contento con esta compra. Todo funciona bien.

  • Espectacular!!!
    By on 05/18/2017

    Funciona Perfecto. Es obvio que el programador comprende a la perfección las necesidades del cliente.

  • Good
    By on 06/05/2016

    This module works ok

The purchase of this module includes 3 months of support (*) and 3 months free updates. (*) The technical support includes answering all your questions and doubts and resolve any issues having to do with the module. It excluded adaptations to different types of template and personalizations.

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