5 comments about "JA Marketplace Questions and answer of seller product"

Average rating: 4/5 based on 5 comments of customers.


Very good

JA Marketplace Questions and answer of seller product

Allows customers to ask questions on the products of the market sellers. Sellers can answer all the questions that customers ask.


Downloaded more than 50 times

PrestaShop v1.6.0.4 - v1.7.8.7

1.3.0 (24/04/2020)

(*) Available languages

Module creator partner Superhero seller

Module Creator Partner: SuperHero

in the first year
Then €20.00 / year

Customers can ask questions to the seller of the product. Sellers respond to these questions. The questions and answers are public to other buyers.

In the configuration of the module you can:

  • Decides whether to moderate client questions or not.
  • Indicates the email that receives notifications of new questions.

By indicating moderate customer questions, each time a customer asks a question, the marketplace administrator receives a notification email indicating that a question must be reviewed and accepted so that the seller receives notification.

In case you do not want to moderate the questions of the customers, a notification message will arrive directly to the seller.

When a seller gives an answer to a question, the client who asked the question receives an email indicating that he has received a response to his question with a link to the product in question.

The manager of the marketplace has a new link in the menu JA Marketplace - Questions about the product where you can view a list of all the questions, approve them or activate them to notify the seller or eliminate them. You can also enter to see the seller's answers and have the option to eliminate the answers that you do not consider appropriate and add new responses.

PrestaShop Compatibility
PrestaShop 1.7
For beginner users
(*) Very easy installation and configuration

First of all, click ?Add new module? at modules tab on back office. You will find it in the top right. After that, select packaged file you have downloaded and click ?Upload file?. Now your module appears on modules list. Click on ?Install?, and ?Configure? next.
You can also unload .zip file and upload it into your modules directory. In this way you will install and configure module from modules admin.

It is very important that you thoroughly review all the documentation of the products we sell, try the demonstration and ask us any questions you have before making the purchase because product returns are not allowed, since it is non-encrypted software and it is not a tangible product.

Once sold a licences, the amount will not be returned under any circumstances except for causes attributable to this entity, in that case the origin of the problem will be studied to try to solve it by dedicating the maximum capacity to it.

In case the product is not working in your store, we will need the access data to the site (FTP and backoffice mainly) to review and solve the problems.

Only in the event that the problem could not be solved would the refund be issued.

Refund requests will not be considered if the purchase was made more than 3 months ago.

The purchase of this module includes 12 months of technical support and updates and is tacitly renewed at the end of the period.

You can cancel your subscription at any time before the end of the current period.

What does the technical support and updates service include?

Download security updates.
Download compatibility updates.
Download evolutions and new functionalities.
Unlimited assistance.

Request technical support
What is not included in the technical support and updates service?

The adaptations with the different types of template.
The specific modifications or customizations that you need to make in your shop.
Solve problems related to the template, incompatibilities with third-party modules or third-party service problems such as hosting limitations among others.

Do you need additional technical support?

Take a look at the hour bag service we offer.

View hour bag
Do you have any question?

Send a message to the marketing department.

Contact us

5 comments about "JA Marketplace Questions and answer of seller product"

  • El complemento perfecto
    By on 08/24/2018

    Gracias, todo correcto !

  • Hace lo que promete pero no es funcional su lógica
    By on 05/02/2020

    Este módulo su hace lo que promete, pero sería mejor si no dependiera de un inicio de sesión para preguntar. La mayoría de los clientes que desean preguntar lo hacen porque aún no han comprado el producto. Es ilógico que deba tener una cuenta para hacer la pregunta pública. Si bien es cierto, existe el mensaje directo al vendedor, pero a veces se desea consultar algo en la misma vista del producto para recibir una respuesta. El módulo nativo de Prestashop "Comentarios" no es compatible. Y lo usaba porque permitía las consultas sin el inicio de sesión obligatorio, lo que este módulo no hace.

    Response by JA MODULES on 05/18/2020


    Gracias por su crítica y lamentamos que este módulo no sea de su agrado. Siempre podemos satisfacer su necesidad mediante personalización para su tienda.



  • Good
    By on 06/05/2016

    This module works ok

  • Espectacular!!!
    By on 05/18/2017

    Funciona Perfecto. Es obvio que el programador comprende a la perfección las necesidades del cliente.

  • Felicitaciones José!
    By on 06/21/2018

    Estoy muy contento con esta compra. Todo funciona bien.

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