• Online only

Hour bonus

Do you need technical help to make your website work?

Do you want to make a customization and do not know how to do it?

Contract now a hour bonus and we take care of everything related to your website.

Technical support - Do you need technical help to make your website work? Do you want to make a customization and do not know h
€62.50
Hours: 1
Priority: Normal
Exclusiveness: No
Quantity

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Benefits

Hour package

Up to 50 hours available to provide solutions for your store.

Priority

Assistance in normal mode (maximum period 72h) or urgent (maximum period 24h).

Exclusiveness

Unique, special and personalized service. The design and development of your web page will be exclusive and different from the standard.

Response time

We guarantee a response within a maximum period of 72 hours. You should keep in mind that on weekends we do not respond.

Applicable service

Web pages developed with WordPress or online stores developed with PrestaShop.

Technical team

The staff in charge of technical support have years of experience in this field. In this way, we guarantee the best service for you.

Technical support center

The bonus of hours is a service provided through a ticket in our technical support center to always keep the entire thread available.

Time control

At all times you will be able to see in the ticket associated with the bonus of hours on your website in which jobs the consumption of hours has been spent.

Work lists

We create prioritized work lists so you can see progress.

Payment

Choose the desired number of hours and continue with the payment process. You can pay by card.

Post payment service

When the payment has been accepted, we will contact you, create a new ticket associated with your order.

Recurrence

If a bonus of hours has ended and there are still jobs to be done, you can always hire another bonus to continue.

Language

Technical support provided in Spanish or English.

End of bonus

The hour bonus ends when the contracted time has been exceeded.

Expiration

Contracted hours do not expire. A year can go by and still have hours available to you.

Contract

The hours bonus service is without a contract. The only document that you can download will be the legal invoice.

Description

The hour bag is a punctual service that can be convenient for all of us.

On the one hand, we do not trap our fingers with budgets with insufficient requirements and you will simply pay for what it really costs us to do the work you request. We can start working earlier while you explain all the requirements in order of priority.

We offer you the additional technical support service through the bonus of hours that you choose accompanied by a specialized technician in everything related to your Web page built with PrestaShop.

I assure you that we are going to do our best to satisfy your need, be it to fix, improve and propose improvements for the proper functioning of your website.

Works we can do for you

Bugs

Review and correction of technical errors.

Virus

Elimination of viruses and malicious code.

Advice

Ecommerce consulting on the functions of your store, server, specific module, etc.

Technical support

Technical help to correct or improve your store.

Installation

Installation and start-up of templates and modules.

Carrier configuration

Configurations of the carriers of your store and their shipping rates by weight or price range.

Payment methods

Installation and configuration of modules for payment. We also develop specific modules for payment.

Design

Changes in the design and layout of the store or website.

Performance analysis

We analyze your website to optimize it for the most popular search engines.

Backups

Making backups of the website on demand.

Improvement proposals

We analyze and propose improvements for your store.

Digital marketing

We help you promote your products and publish them on social networks.

SEO

We apply adjustments to the web page to improve the positions or ranking of the search engines.

Formations

We teach how your store works and all the specific modules..

Updates

We maintain your website or online store always with the latest technology.

Compatibility

PrestaShop v1.5.0.0 - v8.0.0

Module Creator Partner: SuperHero

Module creator partner Superhero seller

Why choose us?

Installation

Install this module easily, in one click, from the modules management of your store. Upload and install it.

Quality code

Complying with PrestaShop code standards.

Trust

Module tested and working perfectly in our own PrestaShop module store.

Warranty

Guarantee the success of your business with this unique module and differentiate yourself from the competition.

Experience

Developed by PrestaShop experts with more than 15 years of experience in the Ecommerce sector.

Commitment

We are aware of the importance of fulfilling the development of the work in the stipulated time. We put our capabilities to the maximum to carry out the entrusted task.

Vocation

Delighted with our work. Dividing to win is a whole philosophy of life and that is what we do every day to give you solutions.

We hear you

Analysis, constant work and innovation. We always listen to your suggestions and requests to improve and make a more complete product.

Help and updates

Enjoy important updates every year and ask for unlimited help with technical support included in the purchase.

Hour bags

To resolve specific problems, hire a bag of hours to provide you with the most appropriate and personalized technical assistance with priority and/or exclusivity.

PrestaShop Maintenance

With the maintenance service, we take care of everything related to the technical part of your store and help you improve your business.

Budgets

Ask for budgets without commitment to make specific modifications in your shop..

16 comments about "Hour bonus"

Average rating: 5/5 based on 16 comments of customers.

Criterions

(14)
87.5%
Excellent
(1)
6.25%
Very good
(1)
6.25%
Normal
(0)
Bad
(0)
Appalling
  • Todo un acierto!
    By on 05/03/2022

    Después de de haber trabajado con varios programadores este ha sido el mejor servicio técnico que he encontrado. Totalmente profesionales y serios, muy aconsejable!

  • Stripe connect and multiple shipping modules
    By on 12/02/2021

    Thanks for your help

  • soporte correcto
    By on 02/03/2018

    contraté 30 horas y se han resuelto muchos temas en mi tienda. con gusto voy a contratar más horas para más temas que tenemos pendiente. muy recomendable este servicio

  • Technical support
    By on 09/21/2020

    Very responsive service that understands the needs.

  • Muy recomendable
    By on 02/24/2019

    Estamos muy satisfechos con el servicio que prestan, nuestro portal masquecompras.com ha dejado de ser un proyecto para dar sus primero pasos gracias a estos profesionales.
    Muy recomendables, dan un buen soporte técnico, rápido y resolutivo.

  • super eficiente
    By on 10/16/2019

    Muchas gracias por su ayuda en mi proyecto. el soporte es muy eficiente e incluye las solicitudes. :)

  • Muchas Gracias
    By on 12/16/2019

    Estoy super contento con el trabajo realizado :)

  • Normal
    By on 02/12/2020

    Solicité una actualización del site en su versión 1.6 a la versión 1.7, de manera urgente, y no solo no se ha acabado a tiempo, sino que encima, no funciona nada, ni siquiera vuestro propio módulo JAMarketplace. No era lo que esperaba, aunque entiendo las dificultades de la actualización. Seguiremos colaborando porque las funcionalidades de los módulo me parecen geniales.

    Response by JA MODULES on 02/17/2020

    Hola,

    No nos parece nada justa su valoración y comentarios negativos para este producto.

    Revisando el caso, vemos que estamos dando respuesta muy adecuada al bono que ha contratado.

    Por otro lado, tenemos constancia que fue usted mismo el que estropeó la actualización instalando la plantilla específica.

    No nos gusta tener enemigos ni clientes descontentos, por ese motivo, le escribimos de nuevo para ver si podemos retomar el asunto para resolverlo de la mejor manera posible.

    Saludos

  • Profesionalidad
    By on 02/17/2020

    A pesar de que el comienzo del trabajo fue un poco peor de lo esperado. La verdad es que son unos profesionales... seguimos trabajando con Jamodules como partner y espero que esta relación dure mucho tiempo.

  • SUPER !
    By on 02/18/2020


    super eficiente, muchas gracias !

  • Confianza
    By on 03/03/2020

    Es el tercera vez que contrato mantenimiento con ellos. Me generan gran confianza y profesionalidad. Repetiré seguro en caso necesario.

  • Technical support
    By on 03/05/2020

    Efficient

  • Gracias
    By on 04/22/2020

    he hecho pruebas y todo funciona bien. Un cordial saludo.

  • Un 10!
    By on 07/13/2020

    Rápidos, profesionales, serios y honrados. Un alivio haberles conocido. Aconsejo totalmente sus módulos y servicios técnicos.
    Muchas gracias por tu gran ayuda Iván!
    Saludos,

    Enrique Sánchez

  • Muy buenos profesionales!
    By on 08/02/2020

    Lo recomiendo al 100%. Son serios, rápidos y muy profesionales, gracias Iván!

  • buen servicio
    By on 07/03/2018

    este servicio realmente nos ha ayudado a avanzar en nuestro proyecto que estaba totalmente estancado. muchas gracias por su apoyo.

17 google reviews about JA Modules

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