Identification of the person in charge

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the User and / or Client is informed that the site Web www.jamodules .com is the property of JA MODULES S.L. that of clear and complete form provides your identity data:

  • Commercial name : JA MODULES S.L.
  • NIF : B67270744
  • Tax address : Calle Vidal i Barraquer 5, Barcelona Spain
  • Activity : Development, maintenance of Web pages and sale of modules.
  • Email : info@jamodules.com

In compliance with our duty, we inform you that the website www.jamodules.com is adapted to comply with the requirements of the following laws:

As a User and / or Client, you can only access and contract these services after reading and accepting these conditions hiring.

By accepting these conditions as a user or client you are bound by these terms which, together with the policy of privacy , govern our business relationship.

The person responsible for the data on this site reserves the right to modify or change these conditions in any time.

How to buy or request a service

In the case of products that are available to buy at commercial price, you just have to go to the tab of the product and click on the add to cart button. In the payment gateway it will be necessary to fill in the data to formalize the order and select the desired payment method.

In the case of the services provided, it is also possible to contract them from the same page of sale or request them from the technical support center or from a contact form.

Validation of the purchase or service

The validation process for a purchase is automatic. At the time the purchase is made, you will receive a confirmation of the order and at the same moment you can download the content purchased from the history of Orders previously indicating the domain for the license.

In the case of a service, the contracting validation process will be done when we reach an agreement in writing (usually by email) to begin the service. At the time of receiving the payment as agreed (complete or partial), your request will enter our work list to be carried out as as soon as possible.

Languages ​​

The language of the content offered within the products and services is Spanish and English in the case of the virtual store. In the case of the blog and main site, it is only available in Spanish.

Format

The contents offered in the products and services may be in text, videos, audios, images and in general any type of downloadable content, depending on the product or service itself. In general, the Most products are a compressed file with source code.

Product

Products for sale cannot be resold and use is only authorized on a domain or on localhost to perform tests. When making a purchase you can select the number of licenses you need for each product.

The purchase of a product represents a license. It is not possible to buy a license to install on different domains.

The products purchased are for the exclusive use of the person making the purchase on your website. It is possible that the purchase is made for a customer. In this case, you must specify that your purchase is for your domain client.

Products purchased on this website can be modified and adapted to the image of the company that bought it, but not resold.

The offers presented are valid within the limit of available stocks and the established dates for that offer.

The photographs, graphics and descriptions of the products offered for sale are only guidance using the default PrestaShop template and do not commit in any way to the entity in the event that your store does not display in such a way due to its active theme.

Prices

The prices published on the website are expressed in euros and are valid except for typographical errors.

The prices applied to each product or service are those indicated on its corresponding page including all of them VAT (Value Added Tax) for transactions within Spanish territory.

In accordance with the provisions of the Law 37/1992, of December 28, regulating VAT and European Directive 2008/8 / CE , the operation may be exempt or not subject to the same depending on the country of residence of the buyer and the condition in the who acts himself (employer / professional or individual).

Consequently, in some cases the final price of the order may be altered compared to what appears on the page corresponding.

The price of the products and services offered on this site is subject to Spanish VAT.

However, the final price of your order may vary depending on the VAT tax rate applied to the order.

For orders destined for other countries of the European Union, Spanish VAT will be deducted and the rate will be applied VAT tax corresponding to the country of destination. The final price will appear during the confirmation of your order and it will reflect the VAT tax rate corresponding to the country of destination of the products.

Offers on products and / or services will be shown in the "Offers" section or will be indicated in the product and / or service. If not indicated otherwise, they will be valid as long as they are displayed on the screen and there are no expired.

Discount vouchers will have a validity and special conditions for their use. Request information from each voucher before using it.

The published prices and rates in www.jamodules.com can be modified when it is considered convenient. In any case, the foregoing will not apply to those services contracted prior to the modification, except for everything that refers to the product and / or service renewals.

Delivery times

In the case of the products displayed for sale, the delivery time is immediate if the payment has been made. The Products purchased are not sent by email. It is necessary to access the order history to download indicating the domain for the license. An order is considered delivered when the user is download the product.

In the case of the services provided, it will depend on the agreement or the work list that we have pending at that precise moment.

Payment methods

Currently, 4 forms of payment are available on this website to be able to make payments for the products and / or services that you can see below in order of importance:

  • Credit card : This website has this secure shopping platform in Internet without applying surcharges for those users who prefer to pay by credit card. One time Once the order has been confirmed, it will be redirected to the CaixaBank payment gateway to make the payment in a totally sure. Once the payment is finished you can return to www.jamodules .com and you will receive an email confirming your buys. Once the payment is confirmed, you can download the purchased product from the history of orders.
  • Bank transfer : In the case of choosing this form of payment, JA MODULES S.L. will process the orders after seeing reflected the income in our favor of the amount total order. To expedite this process, it is advisable to send a copy of the proof of the Bank transfer via email or by sending a ticket to the technical support center.
  • Stripe : This site has this secure online shopping platform without applying surcharges for those users who trust to make their credit card purchases using Stripe without leaving the buying environment. Payment is possible with Visa, MasterCard, American Express. You will always receive an email confirming your purchase. Once the payment is confirmed, you can download the product purchased from the order history.
  • PayPal : This site also has this secure online shopping platform applying a PayPal fee surcharge for those users who have a PayPal account and this is their favorite form of payment. Once the order is confirmed You will be redirected to PayPal to make the payment in a totally secure way. Once the payment is finished You can return to www.jamodules .com and receive an email confirming your purchase. At this moment you can download the products purchased from the history of orders. For security and business policy reasons, this form of payment is currently restricted to some countries.

Cancellation or return of orders once downloaded

We strongly recommend that you thoroughly review all product documentation, test the demo, and Ask us any questions you have before buying because returns of the products are not allowed, since that it is unencrypted software and is not a tangible product. Once sold, the low amount will not be returned no concept except for causes attributable to this entity, in that case the origin of the problem will be studied to try to solve it by dedicating the maximum capacity to it.

In case the product is not working in your store, we will need the access data to the site (FTP and backoffice mainly) to review and fix issues.

Only if the problem could not be solved would the refund be issued.

Refund requests will not be considered if the purchase was made more than 3 months ago.

Technical support, incidents or problems with the products purchased

Technical support for a purchased product is free of charge within the first 3 months after having performed the purchase. After this period it will be necessary to contract a bonus of hours or maintenance to solve any problem that may arise in your store related to the product. Currently there is the possibility of hiring more technical support and updates through your customer account at a reduced price.

Technical support includes answering doubts or questions about the operation and solving problems that have to do only with the purchased product. This point does not include incompatibilities with the templates or other unsupported products. In this case we can always review and indicate the problem and which could be your solution.

The modifications or specializations of the products in the store of the client. All these expenses are paid by the client. We can intervene in the modifications with prior quotation or using bonuses for hours or maintenance services.

Free technical support is canceled when the product has been modified by a third party. In this case, it will be this third party is the one who must support and maintain this software. If you need our services to review and solve problems related to the modifications of a third party, they must adhere to the rates and / or budgets that are necessary to carry out the arrangement.

The products in this store have been tested in the versions indicated in the product file and it has been verified that they work correctly on any PrestaShop store with the default theme. It may happen that when installed due to incompatibilities with the active theme, due to incompatibilities with other installed products or due to a general store malfunction, the purchased product does not work as it should, so it is It is the customer's responsibility to ask about possible incompatibilities that may appear.

In any case, this entity undertakes to review any problem that the client may have, as long as when the passwords are provided by ftp and to the administration panel of your site. Otherwise no undertakes to review the problem or to refund the amount. In the event that the problem was caused by the same product purchased, the resolution would proceed. If the problem is another, this entity is not done responsible and will only solve the problem by studying the case and being able to reach an agreement with the client by paying the fees for its resolution. The response time to solve these cases is from 0 to 72h.

Regarding product updates, this entity does not undertake to recover the modifications that has made a third party incorrectly. All those modifications that have been made in the same files of the product are lost when updating. It is the responsibility of the programmer or the store that hired that specific development that was lost when updating due to not having made the modifications correctly overwriting the product.

Updates

In the same way as technical support, updates are free within the first 3 months after have made the purchase. Once this limit is exceeded, the download of the product will not be available in the Orders history. In order to download the news after 3 months, it will be necessary to buy the product or hire a support and updates service for a semester or year. This section is available in your customer account receiving the name "Technical Support and Updates". It is also possible to find this possibility in the order history. In the detail of your order you have the option to contract more support technical and updates.

Customizations and specific development

We offer the service to customize or modify the products we sell but we always do it by studying the Request to estimate the cost of work by sending a budget without obligation.

When you decide to customize or make a modification of a purchased product you must be very clear about all the requirements to facilitate the process of drafting the development budget since any detail that occurs to you later must be paid separately.

To get on our worklist, requested customizations must be billed and charged first. Once billed and charged, this job will enter our job list to do as soon as possible.

All communication must be done through our ticket system or, failing that, by email or by courier internal that our store has. We do not answer requests by phone.

Free technical support for customizations is limited in duration. We will attend requests or claims on modifications for one month after delivery. Any claim or addition after this period will have to be budgeted again.

If you decide on your own to make any new modifications and spoil the changes we have made, do not we can take responsibility and to help you again we will have to review the request to determine how proceed.

Hour bonus

Hourly bonuses are a one-off service provided for a specific task. It is usual use them for customizations or specific development especially when it is a requirement unclear or very complex.

Bonuses are paid before proceeding and have no expiration date. That is, you can hire a 5-hour voucher for example and consume it in 2 months.

This service can be hired by email, internal messaging, technical support center. Can see more information in the following link - https://www.jamodules.com/en/support .

Maintenance service

Maintenance is a maintenance service for your website.

If you contract maintenance, you agree to pay the chosen fee at the beginning of each month and we will We promise to carry out the work requested or proposed on your website, dedicating our full capacity to the hours contracted.

In the event that there are no jobs to be done and there are hours left in the month, we can always do a review of your website to suggest improvements.

It is necessary to sign a specific contract for maintenance agreed by both parties before starting.

Buyer's rights

Warranty

In the case of products, once the corresponding payment has been made, JA MODULES S.L. as author of the marketed product grants you as User and / or Client a limited, non-exclusive, revocable and Non-transferable download of the compressed file.

In the case of the services provided, once an agreement has been reached to start your request, JA MODULES S.L. as a professional who offers the service From www.jamodules .com , he will dedicate time and personalized attention to you, exclusive, irrevocable and non-transferable to correctly end the service offered and contracted.

If you want to cancel the service contract for any reason, you just have to contact us through technical support center, internal messaging or by email indicating the reasons for your resignation.

If so, you can cancel the service within the first 7 calendar days from when said service begins. In that case, you will be refunded 80% of its price if at the beginning 100% of the same. And no amount will be refunded if at the beginning of the service only 20% of your price.

Data protection

On this site, by virtue of the LOPD ( Organic Law 15/1999, of December 13, of Protection of Personal Data ), it is guaranteed:

  • L a confidentiality of the personal data provided by the CLIENT for access to the products and the development of contracted services.
  • The non-use of said data for a purpose other than the scope of the activity subscribed in this contract.
  • The non-transfer of the data to persons outside the fulfillment of the agreements derived from the provision of the service.

As parties to this agreement, we must commit to strictly maintaining the confidentiality of the information facilitated in the development of this contract, not reselling it to anyone by any means without the prior written consent of the other party, unless such information is public knowledge or is legally required by any judicial or administrative authority in the exercise of their functions.

In the event that during the term of this contract, JA MODULES S.L., had access to databases that are owned by you (for example, a list of subscribers or users) for compliance with the contract, will be considered as the person in charge of the treatment for the purposes of the provisions of article 12 of the Organic Law 15/1999, of December 13, Protection of Personal Data, committing to comply the obligations as such in charge of the treatment that said Law establishes.

As the main agent, you must take into account that it will be possible to assign or subcontract the total or partial execution of this contract without previously obtaining the express authorization of the client. However, as an agent I will be responsible towards the client of the obligations assumed under this contract, both by the main agent and by its assignee or subcontracted parties.

European Consumer Regulations

The European Commission has created the first platform at the European level for the resolution of conflicts in trade "Online" and protected by the latest consumer law.

In this sense, and as the person in charge of a website with an online sales system, we have the duty to inform you on the existence of this online platform for alternative dispute resolution. And you can turn to her from this link:

European Regulation of Consumption

To make any claim related to electronic transactions you have made on this site.

Intellectual and industrial property

The contents available in each of the products and / or services marketed on this website constitute a work of intellectual property whose rights correspond to its author JA MODULES S.L. , being protected by international laws and conventions.

JA MODULES S.L. is the owner of the Intellectual and Industrial Property rights of the elements that make up the page design, such as the brand, trade name or distinctive sign. In particular and by title no limiting, are protected by copyright, logos, color combinations, selection and shape presentation, website source code, menus, navigation buttons, HTML code, JavaScript, the texts, images, graphics, as well as any other content of the website related to the products you, services, content and / or tools provided by JA MODULES S.L. .

The User and / or Client undertakes to respect the intellectual and Industrial property rights of the Website and of the products, content, and / or tools; therefore, the user will refrain from copying, reproducing, distributing, make available or public communication of the content of the website, without express written authorization of JA MODULES S.L. .

Any form of reproduction, distribution, public communication, transformation, release provision, and in general, any other act of public exploitation referring to both the products and the services and their respective contents without the express and prior written consent of the author, JA MODULES S.L. .

It is prohibited any act by virtue of which the Users of the services or contents can exploit or use commercially, directly or indirectly, in whole or in part, of any of the content, images, forms, indexes and other formal expressions that are part of the products or services without prior permission and by written by JA MODULES S.L. . Specifically, but not exclusively, the following are prohibited:

  • The acts of reproduction, distribution, exhibition, transmission, retransmission, broadcast in any form of the materials of the products or services.
  • Storage on physical or logical media, digitization or making available from databases other than those belonging to those authorized by JA MODULES S.L. .

The translation, adaptation, arrangement or any other transformation of said products or services, images, forms, Indexes and other formal expressions that are made available to Users through the contents, in so much so that such acts are subject to the applicable legislation on intellectual, industrial or image protection.

Jurisdiction

These general conditions are governed by Spanish law. For any litigation that may arise related to the website or the activity that takes place on it, the courts of Barcelona will be competent, The user expressly renounces any other jurisdiction that may correspond to him.

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