Marketplace + Auctions

It is very important that you thoroughly review all the documentation of the products we sell, try the demonstration and ask us any questions you have before making the purchase because product returns are not allowed, since it is non-encrypted software and it is not a tangible product.

Once sold a licences, the amount will not be returned under any circumstances except for causes attributable to this entity, in that case the origin of the problem will be studied to try to solve it by dedicating the maximum capacity to it.

In case the product is not working in your store, we will need the access data to the site (FTP and backoffice mainly) to review and solve the problems.

Only in the event that the problem could not be solved would the refund be issued.

Refund requests will not be considered if the purchase was made more than 3 months ago.