Rechercher sur le blog

Produits associés

Cetasko

Cetasko

Gestionnaire de tâches et centre d'aide et de support technique pour mieux contrôler les messages reçus de votre magasin.

  • Exclusivité web !

Cetasko Module new version 3.0.9

Catégories: Mises à niveau
New version 3.0.9 that brings many improvements to the site administrator.

New version 3.0.9 that brings many improvements to the site administrator.

Recent changes:

--- PrestaShop 1.7.x ---

VERSION 3.0.9 (17/05/2018)
* FIX: ticket filter by subject
* FIX: when administrator send a response now is sended this response by email
* ADD: use select2 plugin for selects
* ADD: encrypted attachments
* ADD: ticket position field
* FIX: change Ticket::id_state and Ticket::id_priority by Ticket::id_ticket_state and Ticket::id_ticket_priority
* ADD: compatible with Official GDPR Compliance by PrestaShop Module

--- PrestaShop 1.6.x ---

VERSION 2.0.9 (17/05/2018)
* FIX: ticket filter by subject
* FIX: when administrator send a response now is sended this response by email
* ADD: use select2 plugin for selects
* ADD: encrypted attachments
* ADD: ticket position field
* FIX: change Ticket::id_state and Ticket::id_priority by Ticket::id_ticket_state and Ticket::id_ticket_priority
* ADD: compatible with Official GDPR Compliance by PrestaShop Module

---

In this version the problem that was in the list of tickets that could not be filtered by title has been fixed. Now it is possible.

When the administrator sends a response to a customer on a ticket, this response is now sent correctly by email to notify the customer.

The select2 plugin is now used to improve the appearance of the selectors in the Backoffice, but above all, it makes it easier to find records. For example, when you want to create a new ticket, you can choose a customer. In the case of having many clients it was very difficult to find the desired client in the long list. Now this list has a search engine to quickly find the desired client.

The attachments are now encrypted and saved with a unique reference number. The original name of the file is not lost. It will be available for the view but a unique name is being registered on the server.

In this version we have added a new field to the tickets. The position. With this field you can prioritize the tickets and sort them by position in the listings to answer first.

At the technical level we had to make some changes to the names of the attributes of some classes in order to filter properly in the Backoffice.

Now it is compatible with the official GDPR module created by PrestaShop Addons.